Health Provider Services

Software and services for healthcare providers is included in the HPS segment. Every day, more than 220,000 doctors and dentists use our HPS software to manage clinical, administrative and financial tasks. Since the beginning in 1979, CompuGroup Medical has influenced the development of healthcare information technology in Europe and has emerged as a market leader. The HPS segment is divided in two sub-segments:

Ambulatory Information Systems (AIS)

The customers in the AIS sub-segment are primary care providers (usually smaller office-based practices). The functions of AIS range from general practice management software and billing systems for doctors and dentists to integrated clinical solutions with electronic medical records including extensive administrative support and workflow functionality.

Hospital Information Systems (HIS)

The customers in the HIS sub-segment are secondary care providers (usually hospital-based). The HIS systems includes solutions for hospital management, personnel management, medical documentation and billing programs for the operation of hospitals in addition to a large number of clinical applications aimed at various specialized departments and laboratories.

Business Model

Software maintenance and other recurring revenue is the primary source of income. Other revenue is up-front (one-time) charges coming from license sales, training/consulting and other sales such as 3rd party licenses, associated hardware and equipment etc.

Over the last few years, the proportion of recurring revenue has been stable around 60%.